Prior to our involvement with Habitat for Humanity Brant, the non-profit organization did not have an effective solution for managing their donor information. Donor profiles were kept in three different formats: hand written paper slips, MS Excel spreadsheets and a legacy desktop software application that operates only in Windows XP. Evermight collaborated with Habitat for Humanity Brant as technology consultants in the summer of 2014. We identified many of the organization’s in-efficiencies and proposed to modernize their operations by introducing a cloud based Customer Relationship Management (CRM) software. One challenge we had to address was for the CRM to accommodate an audience with a wide range of computer literacy, some of whom have no experience working with computers.
Evermight set forth to build Donation Farm, a light weight and easy to use cloud based CRM to address many of the problems challenging Habitat for Humanity Brant. The first priority was to build a profile database that can be managed by a friendly user interface to replace their paper trail of donation slips, donation log spreadsheets and legacy donor management software. We focused on building a system with as few features as possible, but we must still meet and exceed the organization’s operational requirements. Within two weeks after the launch, all of the organization’s staff adopted Donation Farm and retired their former practices for donor profile data management and donation data management.
Today, Habitat for Humanity Brant continues to benefit from on-going enhancements and new features. The non-profit organization has used Donation Farm’s campaign management system to raise money online, activity management to stay in contact with donors, receipt email system to eliminate postage cost, and address verification/standardization to maintain clean donor address information.